Track engagement across accounts
Packed full of features to help your team evaluate which accounts are hyper engaged, ready for upselling, or could use some customer support outreach.
Automatic Engagement Scoring
Waldo automatically creates a real-time engagement score for every account based on how they use your product.
Built-In Profile Enrichment Data
Understand the people behind your users. Where they work, what they do, and why they love your product.
View how account engagement has changed day over day, week over week, and month over month.
Data that helps prevent churn
Measure user engagement at the account-level. Discover usage drop offs so you can intervene, re-engage, and prevent churn before it ever happens.
Monitor Account Usage
Know when account engagement starts to decline and intervene before it’s too late.
Easily Gauge Net Promoter Scores
Uncover how happy users are with your product at both the account & individual level.
Reduce Renewal Risk
Use engagement metrics to prove your product worth and speed up contract renewal.
Identify your product champions
Identify which of your users engage the most with your product. Use their company, job title and industry to let Waldo help you find similar leads.
Create Custom Segments
Discover your most engaged users and create custom segements to monitor for change.
Discover Power Users
Find your power users and uncover what makes them love your product.
Smarter Sales Prospecting
Discover what attributes make up your best product champions to go find look-alike audiences.